Microsoft Dynamics CRM: What’s in it for YOU?
January 28, 2010 @ 11:00AM PST
Are you tired of hearing sales pitches for product solutions that do not tailor to your specific needs? In this first 60 minute session of a two part series, you will learn what Microsoft Dynamics CRM 4.0 can do for YOU and your company across all areas of your business. Find out how Microsoft Dynamics CRM 4.0 works the way you do and can help the IT, Sales, Marketing, Service, and Management teams within your company by increasing productivity, attaining better overall management, and reducing workload.

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Microsoft Dynamics CRM: Departmental Deep Dive
February 18, 2010 @ 11:00AM PST
In the first session of this two part series, we discussed how Microsoft CRM 4.0 can benefit your company’s organizations at a high level. In this session, we will drill down on how Microsoft CRM 4.0 can assist your IT department in making sure that Microsoft CRM 4.0 fits your organization’s requirements, how it can simplify your marketing efforts with defined and assigned tasks, how it can add easy business processes to make your sales efforts more profitable, and lastly how it can simplify your service department by adding business processes to quickly and effectively service your customers.

Live Meeting: Click Here
MediaFire DL: Click Here

Presenter:
Val Draper is a Dynamics Partner Technology Specialist (Partner Development) at Microsoft. Val has more than 15 years of experience with the Microsoft Business Division. During that time, he has held various roles including partner technology specialist for CRM, HR/Payroll and Field Service, partner account manager, and sales manager. For the last 5+ years he has been working with the CRM product, in addition to his PTS role, he has been involved in instructing classes such as, Demo 2 Win, Customization and Sure Step.